aibet365Privacy Policy

Most privacy policies hide their substance in legal language; we at aibet365 set ours out plainly, describing what data we collect when you register, how we protect it, and how you can control it. This page covers our practices across the aibet365 platform—sportsbook, live-dealer games, and account management—so you understand what happens to your information from registration through withdrawal.

We collect personal data to verify your identity (required by law), process your deposits through DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, and manage your account activity. We also process gameplay data to ensure fair play and detect fraud. This policy explains what we collect, why, how long we keep it, and your rights regarding that data.

What We Collect and Why

When you create an aibet365 account, we require your full name, email, phone number, and date of birth. During KYC verification, we ask for a government-issued ID (such as a KTP for users in Jakarta, Surabaya, Bandung, Medan, and Semarang, or a passport for international players) and proof of address. We collect this information to comply with anti-money-laundering regulations and to confirm your identity before allowing deposits and withdrawals.

We also record payment information: when you deposit via DANA, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet, we store transaction details, amounts, and timestamps. This data helps us reconcile deposits, detect duplicate accounts, and investigate disputed transactions. We do not store your full banking details; payment processors (mobile banking, local payment, and your bank) hold sensitive banking credentials, not aibet365.

Gameplay and Account Activity

We log every wager, bet settlement, live-dealer table session, and withdrawal request you make on aibet365. This data includes the game type (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo, or sportsbook market), the amount wagered, the outcome, and the timestamp. We use this information to calculate your account balance, settle bets fairly, and detect patterns that might indicate fraud or problem play.

We also track your IP address and device information (browser type, operating system) each time you log in. This helps us identify unauthorized access attempts, verify account recovery requests, and ensure your sessions remain secure.

How We Use Your Data

Our primary use is account management and compliance. We use your KYC data to verify your identity and meet regulatory obligations in jurisdictions where aibet365 operates. We use transaction data to process deposits and withdrawals accurately and to detect fraudulent activity.

We may also use your data for customer support: if you contact our help team via email or in-app chat, we review your account history to resolve your issue. We keep records of support conversations so we can follow up on unresolved matters and improve our service based on common questions.

Info: We do not sell your data to advertisers or third parties. We do not use your gameplay data for marketing unless you opt in to email notifications about new markets or promotions.

Third-Party Processors

Our servers may be located outside your country; your data may be processed in jurisdictions with different privacy standards. We use encrypted connections (SSL/TLS) to transmit your data securely. Payment processors such as online payment, e-wallet, mobile banking, and local payment act as data processors on our behalf—they handle the actual fund movement—but we remain responsible for how your payment data is treated.

Live-dealer table providers may receive your nickname and session ID so you can join broadcast tables; they do not receive your full identity or payment history. Our analytics service (used to understand traffic patterns and detect fraud) may see anonymized gameplay summaries, but not your personal details.

Your Rights and Our Commitments

You have the right to request a copy of all data we hold about you, to correct inaccurate information, and to request deletion of data we no longer need. You can exercise these rights by contacting our support team via email or in-app help. We aim to respond to data requests within 30 days.

We commit to keeping your data secure through encrypted storage, restricted staff access, and regular security audits. We retain your personal and transaction data for as long as your account is active and for seven years after closure (required by anti-money-laundering law). Gameplay logs are kept for two years to investigate disputes.

Cookies and Tracking

We use session cookies to keep you logged into aibet365 during your visit. These cookies expire when you close your browser. We also use persistent cookies to remember your language preference and login status if you choose "remember me." You can disable cookies in your browser settings, though this may affect your ability to use aibet365 fully.

Contact aibet365

If you have questions about this privacy policy or want to exercise your data rights, contact our support team. Services on aibet365 are available only where local law permits. This policy may be updated from time to time; we will notify you of material changes via email or in-app notification.

Note: This privacy policy is current as of the date shown in the document footer. We review it annually and update it to reflect changes in our practices or applicable law.