aibet365 Terms of Use
We at aibet365 support deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesia bank transfers (mobile banking, local payment, online payment, e-wallet), and we require account verification before fund movement to protect both players and our platform. These Terms of Use outline the conditions under which you access our sportsbook, live-dealer tables, slot games, and esports markets, and they explain your rights and responsibilities when you create an account with us.
When you join aibet365, you agree to the practices described here. We enforce these terms consistently across our platform to maintain fair play, secure transactions, and transparent account management. Whether you are accessing our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere, the same core rules apply to account opening, game participation, deposit and withdrawal requests, and dispute resolution.
This page covers what we require from you, what we commit to you, and how we handle disputes or questions about your account or gameplay. We keep our terms plain and direct—not hidden in legal boilerplate, but clearly stated so you understand what to expect when you become part of the aibet365 community.
Our aibet365 Account and Play Policy
To open an account on aibet365, you must be of legal age in your jurisdiction, provide accurate personal information, and complete our Know Your Customer (KYC) verification process. KYC requires you to upload a government-issued ID (KTP for Indonesian nationals, passport for others), a selfie matching your ID photo, and proof of address dated within three months. We review these documents within 24 to 48 business hours and notify you of approval or request clarification if anything is unclear.
Once verified, you can deposit funds using any of our supported payment methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are processed within minutes for digital wallets and one to two business days for bank transfers. We do not charge deposit fees. When you withdraw, the same timeline applies, and your payout destination must match the account you verified with us. We also do not charge withdrawal fees, though your receiving bank may apply its own processing costs.
Game Rules and Fair Play on aibet365
We operate fair, transparent games across all categories—live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala AFF, Champions League, MotoGP, badminton, Mobile Legends, Free Fire, PUBG Mobile), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). All games are governed by house rules posted in our Help Center, and game outcomes are recorded and available for review if disputes arise. Live-dealer games are broadcast from our studio with multiple cameras so you can verify play in real time.
Our sportsbook odds and live-dealer payout rates are fixed before you place your wager. We do not adjust odds retroactively or cancel settled wagers without cause. If a technical error occurs during gameplay—such as a system crash or payment failure—our support team investigates and restores your account to its pre-error state.
Dispute Resolution and Account Issues
If you believe an error has occurred—a missing deposit, an incorrect payout calculation, or a technical glitch—contact our support team via email ([email protected]) or through the in-app chat during business hours (09:00–22:00 Indonesia time, Monday to Sunday). We investigate disputes by reviewing the recorded game session, payment logs, and your account history. Most disputes are resolved within 24 to 48 business hours.
We reserve the right to suspend your account if we detect suspicious activity, violation of our terms, or evidence of account sharing or fraud. Suspension gives us time to investigate. If we confirm a violation, we may close your account permanently and restrict your access to our platform. Any funds in your account at suspension are held pending investigation and returned if no violation is found.
Password, Account Recovery, and Security
You are responsible for keeping your aibet365 password confidential. We protect your account with encrypted password storage and SSL data transmission. If you forget your password, you can reset it via the login page email recovery. If you suspect unauthorized access, contact support immediately and we will lock your account while we investigate.
We do not store payment method passwords or PIN codes. When you deposit via mobile banking, local payment, or your bank, authentication occurs on their secure servers, not ours. We see only the confirmation that the transaction completed, not your payment credentials.
Our Commitment and Jurisdiction Notice
We at aibet365 commit to maintaining fair game mechanics, transparent stake limits, and responsive customer support. We handle your personal data securely and use it only for account verification, payment processing, and compliance with local regulations. We do not sell your data to third parties. When major holidays arrive—Idul Fitri, Idul Adha, Imlek, Nyepi—we remain operational and support remains available, though response times may extend by one business day.
Services on aibet365 are available only where local law permits. Access from jurisdictions where online gaming is prohibited is not supported, and we reserve the right to close accounts that appear to originate from restricted regions. We comply with anti-money-laundering regulations and report suspicious activity to relevant authorities as required by law.
These Terms of Use apply to all players on aibet365 and are governed by the laws of the jurisdiction in which aibet365 operates. Any disputes arising from use of our platform are resolved through our internal dispute process first, and only escalated to external arbitration or legal proceedings if that process does not resolve the matter. By creating an account on aibet365, you agree to these terms.